FAQs

FAQs

Where do you ship?
We ship worldwide.

How much dose shipping cost?
Domestic (U.S.) is free shipping. For international rates, refer to the following table:
0 - 5 lbs: $20
5.1 - 10 lbs: $35
10.1 - 20 lbs: $50
20.1 - 30 lbs: $65
30.1 - 44 lbs: $80

Can I track my package?
Yes, all packages are assigned a tracking number once processed. Please allow 24 hours of processing.

What if I don't receive my package?
Please keep a copy of your order confirmation email so you can refer to tracking information. If the order status notes that the package has been delivered, your first course of action should be to contact your local post office. Carriers will sometimes hide packages in inconspicuous places, or keep them in their mail room for pickup.
BTW you can by email(support@subestus.com) we will help you.

What methods of payment do you accept?
So far, we only accept PayPal, Credit Card and Installment etc.

Is it safe to use my credit card on this website?
Yes, shopping at SUBEST safe. Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and SUBEST ever see it. In any instance where you suspect fraud, you need to immediately contact your credit card company, many of which now provide online guarantee. ushinemakeup.com will never ask for your credit cards pin number during the checkout process.

How do I cancel my order?
You may cancel your order up until your order has begun being processed. Please contact our Customer Support Team by email(support@subestus.com). We will send an email confirming the order cancellation.

How do I use a promotional/free shipping coupon?
To use the discount code you have to enter it into the checkout of your order. Enter your Code into this section and Click Apply. The discount will then be applied to your order and can be finished as usual.
Please note: Promotional / Discount codes can only be used once

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

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